I have been after these babies for a long time.
They originally came out earlier this year but I wasn’t interested.
Why? Well I’m odd and don’t like buying boots when it isn’t Autumn/Winter.
Anyway, they pretty much sold out straight away as they’re dupes for the Jeffrey Campbell Coltrane.
However I was lucky enough to grab a pair last week when they went back up on the website again!
Now I’m a UK size 4 in shoes but sometimes 5 in boots, so I ordered a 5.
Just my luck that the 5 was way too big for me so I had to return them and get a 4.
I went to the Holborn New Look branch during my lunch, it was raining and I had a cold.
You can guess that I wasn’t really in the mood to be messing around with returns and exchanges.
Except I had exceptionally wonderful and kind service from the staff in the store, who helped me out.
They refunded me onto a giftcard (even though I’d paid via paypal – awkward!) and ordered me a new pair.
I was so happy because they did everything in-store, at the till, saving me a lot of time – thank you so much!
I like to mention good customer service on here because I think it’s important and should be rewarded.
So my size 4s arrived the next day and they fit like a dream = happy Emma!
Now I just need a dry day so I can wear them outside.
Fancy trying them out in your size?
You can buy them at New Look.