This month’s box was very underwhelming, but maybe I should first mention how it turned up in such a state…and completely by surprise! For the past two months I haven’t been receiving any dispatch emails from Birchbox, meaning I didn’t know if my boxes had been sent. Now this isn’t a terrible thing by itself, however the (always disgruntled) courier has delivered my box to other people in my apartments before, without letting me know. Therefore knowing when my box is on it’s way is helpful. Thankfully I have lovely neighbours who noticed the mistake and didn’t nab my box for themselves. Anyway, I mentioned that it turned up in a state. All of my products were ok, but I think I got lucky. Even so, this is really not the way you want your product to turn up or how you want to represent your brand. I did tweet and message Birchbox about both of these problems. In hindsight I should have emailed them, but when they asked me to message them on Twitter I thought the problem might be solved pretty quickly. However it took forever to receive any kind of reply from them, and they completely ignored the dispatch email problem. They did apologise and said they would investigate the courier situation though, so hopefully no one else will have this problem.
As for the contents of the box itself, I can honestly say that there isn’t one product I can be certain I’ll use. I did appreciate that some of the products such as the full-size Models Own polish (not a great shade) and the decent sized The Porefessional (shade is too dark) are well-known and loved products, but they’re also nothing new. The eye cream, nail buffer and body butter are products I have coming out of my ears (thanks to pr samples and beauty box products) and I haven’t heard anything about these ones that make me want to jump to use them. Finally, the lip pencil – the quality seems good but this shade is really not me. I plan to give everything away, minus the nail polish and the eye cream, in the hopes that I will eventually use them at some point. All in all July’s box left me feeling pretty “meh” and along with all of the other problems, I have decided to unsubscribe from Birchbox. Maybe if a future box takes my fancy I may start my subscription again, but right now I really don’t need anymore beauty products that I won’t use.
Sorry for the downer – check out my more optimistic Birchbox reviews.
You can subscribe or buy this month’s box at Birchbox.
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